Refund Policy

Last updated: September 29, 2026

1. 14 days, no questions asked

You can ask for a refund within 14 days of buying a Pro subscription or a credit pack, without giving a reason. You get the full amount back.

On a yearly plan, after the first 14 days, you can still ask for the unused months back if the service had a serious problem on our side; each request is looked at individually.

2. How to ask

Write to hello@ariabuzz.com from the email address you used to pay, or use the Paddle link in your purchase email.

Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders; refunds are made by Paddle to the method you paid with. Depending on your bank it can take 5-10 working days to arrive.

3. Cancelling

You can cancel your subscription at any time. You keep Pro until the end of the period you paid for, then move to the free plan; your records are not deleted.

Unused AI credits have no cash value and are not refunded separately.

4. Contact

ARIA is operated by Yekta Sevim. Questions: hello@ariabuzz.com